FAQ

Frequently Asked Questions

Authenticity & Quality

Absolutely. Every bag in our collection is a genuine vintage Coach piece. We carefully source and hand-select each item, so you can shop with complete confidence.
Our collection features bags primarily from the 1990s to early 2000s — a golden era for Coach known for its exceptional craftsmanship, rich leather, and timeless silhouettes.
Each listing includes detailed photos and an honest condition description. As with all vintage pieces, some bags may show light signs of wear and natural character — we consider this part of their story and charm. We only carry bags that meet our quality standards.

Shipping & Delivery

Domestic orders are carefully packed and dispatched within our standard processing time, with delivery in up to 7 business days. We want your new treasure to arrive safely and beautifully.
Yes! We ship worldwide. International delivery times vary depending on your location and local customs processes. We'll always keep you informed along the way.
Yes. Once your order has been shipped, you'll receive a tracking number so you can follow your bag's journey right to your door.

Returns & Refunds

All sales are final. Because each piece is a one-of-a-kind vintage item, we are unable to accept returns. We encourage you to review all photos and details carefully before purchasing, and we're always happy to answer any questions before you buy.
We do not offer refunds. We take great care to represent every item accurately and honestly, so please don't hesitate to reach out if you'd like more information about a piece before placing your order.

Payment & Pricing

We accept all major payment methods available at checkout, including credit and debit cards. Payment is processed securely so you can shop with peace of mind.
Our prices are generally fixed and reflect the quality, rarity, and curation that goes into each piece. However, if you're interested in purchasing multiple items, feel free to message us — we're happy to chat about bundle options.

Care & Maintenance

Vintage Coach bags are beautifully durable, but a little love goes a long way. We recommend storing your bag in a dust bag or pillowcase away from direct sunlight, avoiding prolonged exposure to moisture, and using a leather conditioner occasionally to keep the leather supple and nourished. Treat it gently, and it will last for years to come.

One-of-a-Kind Items

Because every piece in our collection is a unique vintage find, most items will not be restocked once they're gone. If you have your eye on something, we recommend securing it sooner rather than later — these bags are truly one of a kind.
We'd love to help! If you're searching for a particular Coach style, era, or design, send us a message and we'll do our best to keep an eye out for you. Finding the perfect bag for our customers is something we genuinely enjoy.